OVERVIEW

This website is operated by Loadza Toyz. Loadza Toyz offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these terms and Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. Your continued use of and access to this website following the posting of any changes constitutes acceptance of those changes.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in the province of British Columbia, have given your consent to allow any of your minor dependents to use this site.

You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks; and changes to conform and adapt to technical requirements of connecting networks or devices.

We Use Moneris Online Payment Processing for all debit & credit card payments.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue products without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of such products.

Products

Certain products may be available exclusively online through the website. These products may have limited quantities and may be subject to return or exchange only according to our Return Policy.

Images

We have made every effort to display as accurately as possible the colors and images of our products that appear in store. We cannot guarantee that your computer’s monitor or device’s display accurately depicts the photos of product.

British Columbia Shipping Only

We reserve the right, but are not obligated to, limit the sales of our products to any person and to only ship within British Columbia.

Limited Quantity

We may limit the quantities of any products that we offer at any time.

Product Quality Expectation

We do not warrant that the quality of any products, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Cancel Orders

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by e-mail and/or billing address/or phone number that you provided at the time the order was made. We reserve the right to limit or cancel orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Return Policy

In-Store Purchase:

We accept returns of non-sale items, with receipt, within 14 days of the original purchase date for refund to original tender.  All items must be returned in their original (unopened/unworn) condition.

Online Orders:

If it is not convenient to return an online-purchase to our location, you may ship the item(s) back to us.  Our regular return policy (outlined above) is also applicable to online orders.  If you choose to ship an item back to us, please notify our staff by calling the store at 250 717 8209 or email customerservice@loadzatoyz.com.

You will be responsible for ensuring that the item is shipped back to us in protective packaging.

Please mail all returns to the following address:

Shipping Address: Loadza Toyz 1110, 2271 Harvey Ave. Kelowna, BC. V1Y 6H2

Shipping

Order Online & Pickup in Store  

Select this option at check out if you’d like to pick up your item at our store.

Shipping is by Canada Post Standard

Shipping is a flat rate of $15 for all items (British Columbia only)

We aim to ship all online orders by next business day.

Please note that some items are only available for store pick up and cannot be shipped. This applies to larger items.